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GRC & COMPLIANCE / PRIVACY & REGULATORY

Privacy, Data Protection & Security

Build security practices around the protection of sensitive and personal information while considering applicable regulatory requirements.

Privacy regulation asks a question most systems were not designed to answer: what personal data do you hold, where is it, who can reach it, and how long does it stay. Answering that is a security and architecture problem long before it is a legal one.

Our role is the security side of that. We help establish where personal data actually lives, what protects it and where the controls do not match the sensitivity of what they are protecting.

// WHY IT MATTERS

Data spreads faster than the map of it

Personal data rarely stays where it was collected. It is copied into an analytics warehouse, exported for a report, synced to a support tool and cached by a third-party integration — each step reasonable, none of them recorded in one place.

By the time a regulation asks where personal data is held, the honest answer often takes weeks to assemble. Building that picture is the practical starting point, because every control decision afterwards depends on it.

// STRUCTURE

How this is put together.

COLLECTconsent & purpose
STOREencryption & access
PROCESSminimisation
SHAREthird parties
RETAINretention limits
DELETEverified removal

Each stage carries access, security, privacy and control questions. The hard part is usually knowing which stages your data is actually in.

// FRAMEWORKS

What each one is actually for.

Select a framework to see its focus and the considerations it usually raises.

Not every framework applies to every organization. Which are relevant depends on your sector, your customers and where you operate.

// WHAT THIS COVERS

What this covers

// METHODOLOGY

How we approach it

  1. 01DISCOVEREstablish where personal data is actually held.
  2. 02CLASSIFYUnderstand sensitivity and which requirements attach.
  3. 03REVIEWAssess the controls protecting each location.
  4. 04GAPIdentify where protection does not match sensitivity.
  5. 05PRIORITISERank by exposure and by what is straightforward to change.
  6. 06SUPPORTHelp implement and document the improvements.
// WHEN THIS APPLIES

When Do Privacy Requirements Reach Your Systems?

01SITUATIONYou started handling personal dataA product change means you now hold information that carries regulatory expectations.
02SITUATIONExpanding into a new jurisdictionThe same data now falls under a regime you have not designed for.
03SITUATIONA customer or partner is askingA due-diligence questionnaire raised questions your documentation cannot answer.
04SITUATIONData flows outgrew the mapIntegrations and analytics moved personal data somewhere the original design never anticipated.
// WHAT YOU RECEIVE

Output leadership can act on.

Which of these apply depends on engagement scope.

GAP ASSESSMENT

Where current practice differs from the requirements that apply to you.

CONTROL MAPPING

Which controls address which requirements, and where nothing does.

RISK OBSERVATIONS

What the gaps mean in terms of risk, not just non-conformity.

POLICY / DOCUMENTATION GUIDANCE

What needs to exist in writing, and what it needs to say.

EVIDENCE READINESS

Whether you could demonstrate a control operates, if asked.

REMEDIATION ROADMAP

Sequenced work, with dependencies made explicit.

MANAGEMENT-LEVEL INSIGHTS

A version of the findings that a board or exec team can act on.

// FREQUENTLY ASKED

Questions we get asked before an engagement.

Discuss Privacy & Data Protection

Tell us what personal data you hold and which regimes you think apply. The first useful step is usually finding out where that data actually is.